Smart Apps > Class Passes


Smart Apps > Class Passes

Need a smarter way to sell and manage prepaid class packages? Our Class Passes system lets sports clubs, gyms, fitness centers and community clubhouses create prepaid session bundles that members can purchase directly through the mobile APP. Each class pass is configured with a name, price, validity period and the specific classes it grants access to. Members pay using e-Wallet, Touch 'n Go, Boost or e-Banking, and can immediately start booking classes using their purchased pass. The system automatically tracks remaining sessions, expiry dates and booking history, eliminating manual record-keeping entirely. Designed for the Malaysian and Singaporean market, this module works hand-in-hand with our Class Scheduling system for a complete class management experience.

Common Class Pass Management Challenges

Revenue & Pricing Challenges

Inconsistent Pricing and Collection

Collecting cash payments at the counter, tracking who has paid and manually issuing receipts leads to revenue leakage. Staff may forget to charge walk-ins or apply the wrong rate for different class types.

No Upfront Revenue from Prepaid Packages

Without a class pass system, clubs miss out on collecting upfront revenue from committed members. Pay-per-session models make cash flow unpredictable and harder to forecast.

Tracking & Record-Keeping Challenges

Manual Session Counting

Using spreadsheets or punch cards to track remaining sessions is error-prone. Members dispute their balance, staff lose track, and expired passes continue to be honored by mistake.

No Visibility on Pass Utilization

Management cannot easily see how many active passes exist, which class types are most popular, or which passes are about to expire, making it difficult to plan promotions or staffing.

Member Experience Challenges

Inconvenient Purchase Process

Requiring members to visit the front desk during operating hours to buy a class package, fill in forms and wait for manual processing discourages sign-ups and renewals.

Unclear Pass Coverage

Members often do not know exactly which classes their pass covers, leading to frustration when they try to book a class and are told it is not included in their package.

Smart Class Pass Solutions

Pass Creation & Configuration

Flexible Pass Setup

Create class passes with a custom name, color-coded identifier for easy visual distinction, validity period (by months or days), price, and the specific number of bookings allowed.

Granular Class Access Control

Define exactly which classes each pass covers. Check a class type to auto-include all classes under it, or select individual classes. New classes added to a checked class type are automatically included.

Purchase & Payment

In-APP Purchase with Multiple Payment Methods

Members browse available class passes in the mobile APP, see the price, validity and included classes, then purchase instantly using e-Wallet, Touch 'n Go, Boost or e-Banking (Maybank, CIMB, Public Bank, etc.).

Auto-Calculated Expiry

Upon successful payment, the system automatically calculates the pass expiry date based on the configured validity period. A 12-month pass purchased on 23 January 2026 expires on 23 January 2027.

Usage Tracking & Booking Integration

Automated Session Deduction

When a member books a class using their pass, one session is automatically deducted. The remaining count is displayed clearly before confirmation, and the updated balance is shown after booking.

Booking History per Pass

Members can tap on any active class pass to view all classes booked using that pass, or tap the available classes link to see all upcoming classes they can still book with their remaining sessions.

Implementation Benefits

Predictable Revenue

Prepaid class passes generate upfront revenue and improve cash flow predictability. Management can track total active passes and their monetary value at any time from the dashboard.

Zero Manual Tracking

No more spreadsheets, punch cards or counter disputes. Every purchase, booking and session deduction is recorded automatically with a full audit trail accessible from the management dashboard.

Increased Member Retention

Members who purchase class passes are more committed to attending classes regularly. The convenience of in-APP purchase and instant booking encourages renewals and reduces churn.

Features List
Create class passes with custom name, color-coded identifier (via color picker), validity period (by months or by days) and price
Validity auto-calculates expiry date from the date of purchase (e.g. 12-month pass purchased on 23 Jan 2026 expires on 23 Jan 2027)
Define which classes each pass grants access to: check a class type to auto-include all classes under it, or select individual classes
When new classes are added under a checked class type, they are automatically included in existing passes linked to that type
Members browse and purchase class passes directly from the mobile APP
Multiple payment methods supported: e-Wallet, Touch 'n Go, Boost, e-Banking (Maybank, CIMB, Public Bank, Hong Leong, and more)
Active passes displayed in the APP with pass name, color indicator, number of available classes, remaining bookings and expiry countdown
Tap on a class pass to view all classes already booked using that pass
Tap the available classes link to browse and book upcoming classes covered by that pass
During class booking, member selects which class pass to use. System shows bookings left before confirmation and updated remaining count after booking
Management dashboard shows all class passes with created date, pass name, validity, number of active passes sold and price
Search, filter and paginate class passes from the management dashboard
Export class pass data to PDF and Excel for reporting and auditing
Track total revenue from class pass sales and monitor active vs expired passes
Works seamlessly with the Class Scheduling module: passes are consumed when members book classes


Desktop Screenshot
Class Passes System Screenshot New Class Pass Configuration Screenshot


Mobile Screenshots
Class Passes App - Browse and Purchase Class Passes Class Passes App - Select Payment Method Class Passes App - View Active Passes and Bookings





Disclaimer: Our software undergoes continuous updates, ensuring its ongoing improvement. Consequently, the information presented here may not always mirror the latest features. For the most up-to-date features list and customization requests, we respectfully invite you to reach out to us directly.

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