Delivery Lockers
Delivery Lockers logs packages from carriers and vendors into a locker, holds them securely until pickup, and notifies the recipient. Residents can track delivery status, grant pickup access to a designated recipient, and see when a package is ready to collect.
Cabinet idle
19 of 24 doors free. Touch a control below to run the cabinet.
Parcels park themselves, and the cabinet chases the resident
The assignment engine picks a free door of the right size, skips any door reporting a fault, issues a PIN only the recipient holds, and starts the holding clock. Everything after that is the cabinet chasing the resident, not your guardhouse.
- Free
- Holding a parcel
- Past the free period
- Fault, skipped by assignment
Sample cabinet. No door opens and no notification is sent.
Delivery Lockers on screen
The management console and the resident app, captured from the live product.
Delivery Lockers tutorials
Walkthroughs in English and Chinese.
Delivery Lockers at work
What these features look like on the ground, in a Malaysian property.
Delivery Lockers features
Everything included, in one place.
- Register any number of locker cabinets, each with its own controller serial number, label and door count
- Mixed compartment sizes (small, medium, large) with automatic assignment to the right door
- Rider or courier logs a delivery at the cabinet touchscreen in seconds
- Configurable New Delivery form: choose which fields are mandatory (door no., unit, customer name, customer mobile, email, rider/driver mobile)
- Pickup notification and countdown timer per parcel, with the door number shown to the recipient
- Instant resident notification by email, SMS and WhatsApp, with automatic fallback if a channel fails
- Secure PIN code access so only the designated recipient can open the compartment
- Countdown timer on the open door, after which the compartment re-locks automatically
- Remote door opening from the management console, with every remote open stamped to an operator name
- Automatic overstay charging once the free holding period ends, posted straight to the unit account
- Escalation workflow: staged reminders, PIN expiry, and parcel transfer to the guardhouse
- Fee waivers with a mandatory reason and an audited credit note
- Full delivery history with a per-parcel audit trail from drop-off to collection
- Search by door number, unit or rider mobile number, with paging and deleted-record recovery
- On-site local server gateway keeps lockers working during an internet outage, then syncs to the cloud
- Cloud API for remote open, PIN issue and live status polling from the mobile app
- Door fault detection, so a faulty compartment is skipped by the assignment engine
- Utilisation, overstay, pickup speed, remote-open audit and device health reports, exportable to PDF, CSV or Excel
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