Emergency Numbers
Emergency Numbers lets management maintain a list of emergency and convenience contacts, each with its distance from the building, so residents can find the right number and call it directly from the app during a medical emergency, safety concern or other urgent need.
Press once and everyone who should know, knows
The office keeps this list in the console and publishes it to the resident app, instead of a laminated sheet by the lift. Each tile shows what it dials, how far away it is, and when it was last checked.
Ambulance
Hospital Bandar Baru, emergency department
New
This tile dials
03-5511 8000
At the same moment it alerts
Whichever service is dialled is written into the incident trail, so the report says who was called and when, not who somebody thinks was called.
The request that was created
Response clock 00:00
Nothing has been dialled. This is what the resident and the officer would both be looking at.
Sample directory and sample request. Nothing is dialled, nobody is alerted and no record is created.
Emergency Numbers on screen
The management directory and the resident app, captured from the live product.
Tutorial video
A walkthrough of Emergency Numbers in use.
Emergency Numbers at work
What these features look like on the ground, in a Malaysian property.
Emergency Numbers features
Everything included, in one place.
- Effortless input of vital emergency and convenience contacts by management
- Recording of respective distances from the building for each contact, so residents know what is nearest
- Contact categories matching the SOS routing: Security Guard, Ambulance, Police, Fire Fighter and Other
- Primary and alternate numbers, open hours and address notes on every entry
- Choose which numbers appear in the resident app and which stay as internal references
- Quarterly verification workflow that stamps each number with the date and officer who confirmed it
- One-tap SOS button that alerts the guardhouse tablet, the duty officer phone and the management office at the same time
- SOS request captures the property number, user, emergency category, location, callback number and remark
- Acknowledgement stamped with the officer name, visible to the resident immediately
- Attendance time stamped on arrival, giving a measured response time rather than a claimed one
- SOS status tracking through New, Processing and Completed, with a mandatory outcome note on completion
- Full timestamped incident trail on every request, including any emergency service called
- Incident register, response time, directory snapshot and export to PDF, CSV or Excel
- Verified numbers and a one-tap SOS reachable from inside the resident app
AI IoT Industry Solutions
AI-powered, IoT-connected systems built for every industry vertical
AI IoT Facility Booking
AI-optimized scheduling with IoT occupancy sensors for courts, pools and halls
AI IoT Class Scheduling
AI-powered class scheduling with IoT capacity tracking and automated instructor assignment
AI IoT Snooker Center
IoT-automated table lighting, AI billing analytics and real-time occupancy dashboard
AI IoT Gym & Fitness
AI face recognition, IoT RFID check-in, smart billing and IoT-connected trainer scheduling
AI IoT RFID Tracking
IoT RFID sensors for real-time asset tracking, AI stock alerts and cloud-based management
AI IoT Membership
AI-powered membership tiers, IoT access integration and automated loyalty rewards
